Stephen Meserve 🍀 IT QA Supervisor

Software Quality Assurance: Manage all phases of software quality assurance through the software development lifecycle (SDLC) for multiple software applications.
Results: Delivered industry-leading custom branded health care software intake systems which provided increased and improved capabilities that decreased patient recovery time and reduced the client’s operational costs.

Supervising/Training: Manage the identification of team priorities, delegate tasks, assist in training new employees, and setting team goals.
Results: Developed entry level QA Analysts thru job related, professional, and personal skills development to ensure job progression up through stand-alone Senior QA Analysts.

Total Quality Management and Business Process: Lead efforts to improve Process, Product, Reporting, and issue management within the QA organization. Manage multiple test efforts, track defects and provide clear status to Executive Management regarding each test effort.
Results: Guided QA teams coordinating with on site, off site and near-shore team members. Delivered quality software applications while implementing agile development and CI/CD processes across all projects and ensuring successful compliance with all government and regulatory requirements.